Welcome to SG Villa! By accessing or using our website and booking services, you agree to comply with the following, terms and conditions. Please read them carefully.
1. Booking & Reservations
– All bookings made on our website are subject to availability.
– A valid ID and payment method are required for all reservations.
– Confirmation of your reservation will be sent via email upon successful booking.
– Rates and availability are subject to change without notice.
2. Payment Policy
– Full payment is required to confirm your booking.
– Payment can be made through credit/ debit cards, bank transfers, or other
payment methods as specified on our website.
– All charges, including taxes and fees, will be clearly stated during the booking process.
3. Check-In & Check-Out
– Check-in time is from 2:00 PM onwards.
– Check-out time is by 11:00 AM. Early check-in or late check-out requests are subject to availability and may incude additional charges.
4. Cancellation Policy
– Cancellations made at least 7 days before check-in will receive a full refund.
– Cancellations made between 3 to 6
days prior to check-in will incur a 50% charge of the total booking amount.
– No refunds will be given for cancellations made within 3 days of check- in.
– Please refer to the specific cancellation section for full details.
5. Guest Responsibilities
– Guests must maintain the villa and its facilities in a responsible manner.
– Any damages caused to the property will be charged to the guest.
– Guests must adhere to the villa’s rules and regulations, including noise restrictions and respectful behavior towards neighbors.
6. Use of Facilities
– Guests are responsible for using the amenities and facilities, including the pool,
games, and BBQ areas, in a safe and responsible manner.
– SG Villa is not liable for any injuries or accidents that occur during the use of these facilities.
7. Privacy Policy
– We respect your privacy and will not share your personal information with third
parties without your consent, except as necessary for processing bookings.
– By using our website, you agree to our collection and use of personal information
as outlined in our Privacy Policy.
8. Force Majeure
– SG Villa is not liable for any failure to perform its obligations due to circumstances beyond its control, including but not limited to natural disasters, government actions, or
emergencies.
9. Changes to Terms
– SG Villa reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on the website, and continued use of the website or services constitutes acceptance of the revised terms.
10. Governing Law
– These terms and conditions are governed by the laws of India. Any disputes will be resolved under the jurisdiction of the courts in Lonavala.
By booking with SG Villa, you acknowledge and accept these terms and conditions. If ,you have any questions, please feel free to contact us.