At SG Villa, we strive to provide a seamless booking experience. However, we
understand that plans can change. Please review our cancellation policy below:
1. Free Cancellation:
Cancellations made at least 7 days prior to the check-in date will be eligible for a full refund.
2. Partial Refund:
Cancellations made 3 to 6 days before the check-in date will receive a 50% refund of the total booking amount.
3. No Refund:
Cancellations made less than 3 days before the check-in date will not be eligible for a refund.
4.Force Majeure:
In the case of unforeseen circumstances (natural disasters, government restrictions, etc.),
we will offer rescheduling or a full refund, depending on the situation.
To cancel or modify your booking, please contact our customer service team at least 7 days in advance. Thank you for choosing SG Villa for your stay!
5.Refund timeline:
After cancellation it will take minimum 5 business days and a maximum period of 7 business days for the amount to be credited in your account.